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About Infinity

Infinity International Processing Services, Inc., is a professionally managed Maryland based corporation providing full service end-to-end back office solutions to NVOCC / VOCC / 3PLs and Freight Forwarders (Sea/Air/Road and Rail), End-to-End Freight Invoice Processing, knowledge process outsourcing, abstractor management, mortgage loan processing, title information, call center services with technology solutions.

A prolific pace setter, infinity is a full service transportation management solution outsourcer, and knowledge process outsourcing company offering knowledge management solutions to customers worldwide. These results in redundancy, drastic cost savings, increased accuracy and faster turn around time and 24*7 service levels...

We have revolutionized our scope to domain expertise in back office processing and data interpretation with sophisticated, precise and industry-specific solutions. Infinity offers the full range of state-of-the-art, customized turnkey outsourcing solutions to its customers

As one of the largest KPO organizations in India, we process 650+ steamship line of bill of ladings/day, 8,400 trucking loads/day and have a team of 1200 logistics professionals/back office executives, 300 quality experts and 100 call center executives. We work closely with our outsourcing vendors in China and in the Philippines to ensure that all projects are completed in a smooth and timely manner.

Backed by promoters who have more than 30 years of cumulative experience in logistics and mortgage industry, Infinity has designed well-documented procedures and flexible methodologies. These enable us to function in an efficient manner, thus reducing our own costs - benefits that we pass on to our clients .

Our forte

A complete and thorough understanding of your requirement - we emphasize on requirement analysis.
Highly evolved project and process management procedures.
A smart and disciplined work force that takes your business seriously.
A pro-active follow-up process from our end
A partner with proven process and delivery efficiencies.
Seamless integration of cutting-edge technology and highly trained human capital.
Quality assurance Center - responsible for monitoring and delivering contractual SLA (SERVICE LEVEL AGREEMENTS). Detailed performance and quality reports are generated for senior management dashboards with Implementation of internal and external quality assurance programs .