Absolute Solution for NVOCCs and VOCCs
With Infinity?s expertise
in the logistics industry, we could provide a world-class back-office solution to
NVOCC/VOCCs (air/rail/ocean/road). Our methodologies and concepts matches to any
organization irrespective of their size, workflow, platform or software they are
working with. We are providing an ultimate NO-PAIN solution to our clients. Our performance parameters for our clients
are as follows:
On time arrival notice: 99.96%
Claim free shipments: 99.54%
Rates requests: 2 hours to 2.3 days
On time door delivery: 96.0%
Invoice accuracy: 99.56%
Find out how Infinity helped an NVOCC Company to grow by 600%
by improving their back-office service levels
One of the medium sized NVOCC Company grew by 600% in
last 3 years after re-structuring their back-office and concentrating on marketing. Infinity started handling email updates
in their software along with tracking & tracing activity.
Soon company found value in Infinity service and started with other back-office
activities like rates updating, export documentation and accounting functions. Company could engage Infinity after
hours to help them to reduce the Turn-around-time drastically and also earn customer
appreciations. Infinity made sure that all evening backlog is cleared up before
Title Production Boom
Infinity had the prowess to increase quality Title production by leaps and bounds
with high accuracy of processing 60,000 orders per month. It also increased its
online search capabilities by performing 35,000 Nationwide Title searches a month.
Zenith towards Financial Tracking
Out Corporate governance expertise scaled its height to hedge fund tracking, harvesting
the benefits to clients.
Helped Mortgage Company to improve client satisfaction
A growing Mortgage Company in the mid-west was struggling with its processors to
provide, faster turn time and proper communication to its borrowers. This company
initially outsourced 10% of its total files to Infinity. In 6 months they saw high
grade quality with loans closing faster than before. They started receiving thank
you calls from their delighted customers. As of today we are handling 85% of their
work and with this they could cut down the cost. by 60%
Enabled Small Sized Broker to make profits
A small sized broker was unable to hire people in his office because of high pay
scale demands. When Infinity approached them he took a step to outsource to us.
Soon he realized that he had made the correct decision and is very much confident
about our service levels. Today he does not worry about his loan files; instead
he is utilizing his time and energy in getting new customers.